Shipping policy
Shipping Policy
Last Updated: [April,9-2026]
At Sovera, we are committed to delivering your order quickly and reliably.
1. Order Processing
All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order is processed, it will be shipped immediately.
2. Shipping Time
Estimated delivery time is 5–8 business days depending on your location.
Please note:
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Delivery times are estimates and may vary due to external factors such as customs, carrier delays, or high demand.
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We are not responsible for delays once the package has been handed to the shipping carrier.
3. Shipping Costs
We offer free shipping on all orders (unless stated otherwise at checkout).
4. Tracking Information
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery in real-time.
5. Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
6. Lost or Stolen Packages
Sovera is not responsible for lost or stolen packages marked as delivered. If you experience an issue, please contact the shipping carrier directly.
7. Contact Us
If you have any questions regarding your order, feel free to contact us:
Email: soverabrand@gmail.com
Thank you for shopping with Sovera.